Refund & Cancellation Policy

At Mauzo Digital, we strive to provide the best Point of Sale (POS) solutions to our customers. Please read our refund and cancellation policy carefully before making a purchase.

1. Subscription Cancellation

If you wish to cancel your subscription, please note the following:

• Cancellation requests must be submitted before the next billing cycle.
• You can cancel your subscription through your account dashboard or by contacting our support team.
• Once canceled, you will still have access to our services until the end of the current billing period.

2. Refund Policy

We offer refunds only under the following conditions:

• If there is a technical issue that prevents the POS system from functioning correctly and we are unable to resolve it.
• If a duplicate payment is made due to a system error.
• Requests for refunds must be made within 7 days of purchase.

Note: Refunds are not applicable for change-of-mind purchases, user errors, or failure to use the service.

3. No Refund on Used Services

We do not provide refunds for any subscription that has already been used for more than 7 days. If you decide to stop using the service, cancellation will be effective from the next billing cycle.

4. Refund Processing Time

If your refund request is approved, it will be processed within 5-10 business days. The refund will be credited to your original payment method.

5. Changes to this Policy

Mauzo Digital reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page.